Booking Policy
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Our Cabaña Terms & Conditions
1. Booking confirmation
A booking exists upon receipt of completed registration form signed by the adult in charge of the group, together with a non-refundable or credited to your account registration fee of US$ 25.00 per person. A letter of confirmation is issued by Our Cabaña.
2. Deposit payment
A deposit of 50 % of room and board shall be paid no later than 6 months prior to the session dates and is non-refundable.
Payment can be sent by cheque or money order in US $ funds payable to Nuestra Cabaña A.C. and sent by registered post. An additional US$ 5.00 is charged on all these payments (bank service charges).
An official numbered receipt as required by Mexican Law is sent on receipt of the deposit payment.
The participant’s session dates and name of adult in charge shall be quoted when paying the deposit.
3. Accommodation costs
The cost of accommodation at Our Cabana includes all meals for session participants and breakfast only for B&B guests. Accommodation costs are inclusive of VAT.
Costs for programme activities / other services rendered are not included in the price of accommodation at Our Cabana .
4. Full payment
Full payment, less any deposit prepaid, is to be paid on arrival at Our Cabana.
5. Amendments
Our Cabaña should be notified of any changes to original booking.
6. Cancellations
Should one or more members of your group cancel within six (6) months of the session date, full room and board costs will be charged for each individual. If participants need to cancel reservations they must do so as soon as possible.
7. Alterations by Our Cabana
Our Cabaña reserves the right to cancel group registrations. When possible at least one year’s notice will be given. Every effort would be made to place the cancelled groups in other sessions and if this is not possible, complete registration fees would be refunded.
8. Damage
Our Cabana shall be entitled to recover the cost (estimated if not precisely known) of any deliberate damages.
9. Personal property of participants and Limitation of liability
Our Cabaña will not be liable for injury, damage or loss to person or property, however caused.
10. Refunds
No refunds will be made by Our Cabaña to a participant or guest on unused accommodation and meals, nor programme activities signed up for by a participant or guest but not participated in.
11. Complaints by clients
In the event of a complaint by a participant or guest WAGGGS requests the matter be discussed directly with the Management at Our Cabana . However, should the participant or guest believe that the matter was not dealt with adequately by the management of Our Cabana , then the participants and guests have the right to contact WAGGGS at the World Bureau in London within 28 days of the complaint.
12. Jurisdiction
These Terms and Conditions are governed in all respects by Mexican or English Law.

